This conference was scheduled to take place in New Orleans, but due to COVID-19, was offered via ZOOM Inc., and it was superb. PSI and Parthenon, did a wonderful job in making it all happen virtually. The Virtual Conference Experience This is my 4th PSI Annual Conference. They were in Philadelphia (2017), Texas (2018), Portland (2019), New Orleans (2020, cancelled and went online). First, I thought that ZOOM was incredible in how they could set up sessions where the panelists/presenters speaking could be seen if their videos were on, but none of the attendees could be seen. The chat function was optional for the presenter to view (I chose to have mine off until the end so I wasn't distracted when I was presenting). Parthenon and the PSI Staff had their videos there too to support the presenters, but they weren't visible to the attendees. I found the ease of coming in and out of sessions, jumping back in, etc., to be so user-friendly. The presenters and attendees were not